Shipping & Delivery Policy

At House of Shafiq, we are committed to delivering your orders safely, quickly, and efficiently across Pakistan.

Order Processing

  • All orders are processed within 1–2 working days after confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

Delivery Time

  • Major Cities: 2–4 working days

  • Other Cities & Remote Areas: 3–7 working days

Delivery times may vary during sales, public holidays, or due to unforeseen circumstances.

Shipping Charges

  • Shipping charges (if applicable) are displayed during checkout before you complete your order.

  • Any free shipping offers will be clearly mentioned on our website.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across Pakistan for your convenience.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via SMS, WhatsApp, or email (where applicable), allowing you to track your shipment.

Delivery Attempts

Our courier partner will attempt delivery at the provided address. If the delivery is unsuccessful due to an incorrect address, unavailable recipient, or unreachable phone number, additional delivery charges may apply for re-shipment.

Delays

While we strive to deliver every order on time, delays may occur due to:

  • Public holidays

  • Weather conditions

  • Courier service issues

  • High order volume during sales

We appreciate your patience in such situations.

Damaged or Missing Items

If you receive a damaged parcel or an item is missing, please contact our customer support within 48 hours of receiving your order. We will investigate the issue and provide an appropriate solution.

Need Help?

If you have any questions regarding shipping or delivery, feel free to contact our customer support team.

House of Shafiq

Quality Clothing & Accessories Delivered Across Pakistan.